Shipping Policy
Effective as of: July 29, 2026
Thank you for shopping with Solyra® Glow Roses! We are committed to delivering your Solar Glow Roses efficiently and securely. Please review our shipping policy below.
1. Shipping Rates
We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.
2. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Domestic Shipping
- Carriers: We primarily use USPS and UPS for domestic shipments within the United States.
- Estimated Delivery Time: Once shipped, domestic orders typically arrive within 5-10 business days.
4. International Shipping
- Carriers: International orders are shipped via various reputable carriers depending on the destination.
- Estimated Delivery Time: International orders typically arrive within 10-25 business days after shipment. Please note that delivery times can vary significantly due to customs processing and local postal services.
- Customs, Duties, and Taxes: Solyra® Glow Roses is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We recommend checking with your local customs office for more information on potential charges.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s). You can use this tracking number to monitor the status of your shipment directly on the carrier's website.
6. Shipping Delays
While we strive to ensure timely delivery, Solyra® Glow Roses is not responsible for delays caused by shipping carriers, unforeseen weather conditions, natural disasters, or customs processing. We appreciate your patience and understanding in such circumstances.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these orders will be shipped via USPS only.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@solyraglowroses.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a suitable resolution.
9. Restricted Countries
We currently do not ship to countries that are subject to U.S. export restrictions or sanctions. If your country is on such a list, we will be unable to process your order.
10. Contact Information
If you have any questions about our Shipping Policy, please contact us:
Email: support@solyraglowroses.com
Website: https://solyraglowroses.com